会社案内お客様の声

お客様の声

Out of the many customers that we have had, we would like to present some of the wonderful emails that we received.

We would like to thank all of those who have emailed us with your thank you letters. We are doing our best in continuing to provide our customers with the best services. We would like to provide our customers with an environment in which they can enjoy themselves 100%. We would like to thank all of you for choosing our company.

Our warmest greetings from the staff of Hawaiian Dream Vacations.

  

Customer Reviews

私達の大切なハワイのコンドミニアムを細かいところまでいつも気を配って管理していただいてとても助かっています。宿泊されているお客様の万が一のトラブルにも迅速・丁寧に責任を持って対応していただけるのは遠い日本に居ながらにしてとてもありがたいと思っています。また、HDVのスタッフの方々は日本語が上手に話せるのでオーナーである私にとってもお客様にとってもとてもスムーズに物事が運びます。お客様のご旅行の快適性と利便性を一番に考えていただいているのでこれからも安心してハワイのコンドミニアムをお任せしようと思っています。

ワイキキバニアン オーナー K様


 

We have just returned from Hawaii. It was our first time to Hawaii and unfortunately it rained everyday and it was also the rainy season in Japan. The only time we were able to see sunlight was for a few short hours. The Banyan was very convenient in that it was right in front of the bus stop, but the rain would be so heavy some days that even that walk was troublesome. It might be better to avoid March for any of you planning to go. Even in the midst of that however, we w Banyan was very convenient in that it was right in front of the bus stop, but the rain would be so heavy some days that even that walk was troublesome. It might be better to avoid March for any of you planning to go. Even in the midst of that however, we were able to enjoy going around Waikiki, the beach, Hilo Hatties, Ala Moana, the pool, climbing up Diamond Head, and seeing a magic show. It was too bad about the weather. However, I enjoyed the trip very much. I would like to contact you again for our next trip to Hawaii.Thank you very much!

Waikiki Banyan, November 2015

Thank you very much for another stay in a wonderful room. I was glad that the room hadn't changed since half a year ago. You even installed a dryer and a safe deposit box in the room that weren't there before and the card key was very convenient. We wrote a letter to you the last time we came requesting that the lanai be cleaned. So this when we went the lanais were really clean and we were able to spend more time on the lanais this time. Just one thing, the weather was really bad this time around and it rained most of February. Our only regret was that we were only able to see blue skies for really only a short amount of time. If there is another chance, we would really like to contact you for a room.

Waikiki Banyan, May 2015

Thank you very much for another stay in a wonderful room. I was glad that the room hadn't changed since half a year ago. You even installed a dryer and a safe deposit box in the room that weren't there before and the card key was very convenient. We wrote a letter to you the last time we came requesting that the lanai be cleaned. So this when we went the lanais were really clean and we were able to spend more time on the lanais this time. Just one thing, the weather was really bad this time around and it rained most of February. Our only regret was that we were only able to see blue skies for really only a short amount of time. If there is another chance, we would really like to contact you for a room.

Waikiki Banyan, March 2015

We stayed at the Fairway Villa 1510. The weather wasn't that good but we were able to have a very relaxing stay thanks to you. We would really like to contact you the next time we have a chance to go.

Thank You.

Fairway Villa,

Thank you for allowing us to stay at the Pacific Monarch 2101 for 30 days from February 10 to March 12. Last year we booked the Banyan through your company and had a very enjoyable visit. However, this year, along with the place being in a very convenient location, the view was also very good, and the room was very easy to use. We got the feeling that you had spent a lot of time making sure everything in the room was taken care of. The room was also very clean and we were able to spend a time in a very comfortable atmosphere. I have been going to Hawaii every year for the past 10 years but I don't remember a time when the weather was this bad and was wondering if this is just another sign of the changing climate of the world. However, twice in the morning while we were there we were able to see whales leaping into the air and their spouts from our window could be seen fairly close by where the waters turn from blue to black. We felt very fortunate to experience this. We returned to a very cold Nagoya and miss the warmth of Hawaii already.Thank you very much.

Pacific Monarch

Thank you for taking care of us for about a month. We wanted to spend the anniversary of our retirement away from the cold of Shinshu and relax in Hawaii. It was very nice views from room 3411 in the 1st tower. It was the first time to spend such a long time in Hawaii, but we spent every day looking at Diamond Head and watching the stars and it was like a dream every day we were there. It was very convenient for riding the bus and we strapped our backpacks on and went all over the island of Oahu visiting all the tourist spots. My wife and I felt as though we were back in elementary school. At night we would go to the beach to watch the sunset and in the morning would take strolls down the Ala Wai canal. It was a very enjoyable one-month stay. We also cherish the many friends that we met in Hawaii. However, the best thing was being able to spend every day in such warm weather where it is so lush with greenery like in mid-summer and we felt set free from our daily work schedules. We would like to ask you to help us again next year as we escape from the cold of Shinshu.Thank you very much for your hospitality.

March 6, the Banyan 19FC

Thank you for taking care of us until we left the day before yesterday.We had a most excellent time like our trip last year. The Banyan is a really convenient place to stay! We enjoyed it very much. We tried to keep the room as clean as possible and I apologize if it was left a bit messy. The light bulb in the entrance didn't work. We plan to go again next year!We will contact you again.

2/12, the Banyan

Dear Hawaiian Dream Vacations staff, Thank you for taking care of us. Thank you for kindly answering all the questions that we had before we left and also kindly responding to our problems during our stay. It really helped us out a lot and we were able to enjoy ourselves completely during our stay. We always rent a car at the airport when we visit Hawaii, however, this time we rented a car for our entire stay and returned it at the airport. By mailing us the key to check-in to the room before hand made us feel as if we were going to our house in Hawaii. We really appreciated the amenity set that was in the room and everything else that came with the room. We were very much satisfied with everything that was provided and made our short stay in Hawaii very enjoyable.We really would like to go again and will make sure to call you again at that time.

2/1, the Banyan 6B

We had a very fun stay in Hawaii. It was the first time for us to spend our entire time in Waikiki but was very enjoyable (we always visited the other islands). It was a very nice room. Thank you very much. We would definitely like to call you again the next time we go.

1/25, the Fairway Villa

Thanks to you, we were able to spend a very enjoyable stay in Hawaii. Thank you very much. We really liked it a lot and would like to come again. We will keep you in mind for our next trip.

1/18, the Banyan 30F

We would like to thank the HDV staff for taking care of us. Thank you very much. The room was very comfortable and we were able to relax during our stay. We really had an action-packed time in Hawaii. I am currently working hard in hopes that one day I pray that I can take my family to Hawaii again.

1//17/06, the Banyan

Hello, Thank you for taking care of us. I feel like flying over right now. We enjoyed every day of our stay just watching the scenery from Waikiki beach. Thank you very much. I hope to look you up again.

1/9/06, the Park Heights.

We came back safely on the 4th. Thank you for picking us up when we arrived in Hawaii. We were able to feel that much more comfortable as we were able to see you face to face. It was our first time staying at the Banyan, but the room was spacious and the views were nice. It was our third time traveling with our 2 children, but this was the most relaxed vacation we spent. We plan to call you again on our next visit. Hope to talk to you then.

1/6/06, the Banyan

It has been a while. We stayed at the Ilikai. We thank you for spending time to pick us up at the Ilikai. The room was better than we expected and our parents really enjoyed it. Thanks to you, we were able to spend time with them. I think we put everything back to how it was. Were there any problems? Our whole family loves Hawaii so I'm sure we will be visiting again soon. As long as you have openings, we would like to contact you to reserve our rooms for us. Hope to talk to you then. Thank you very much.

11/9, the Ilikai

WWe have arrived back safely in Japan. The room was very clean and made our stay very comfortable and our family says, "Let's return to this room." Our body board that we forgot to pick up at the Honolulu Airport was returned to us safely with the help of the people at the JAL desk. Thanks to you, we used our daughter's body board and the entire family was able to enjoy their stay. We would like to contact you the next time we need a room. Thank you very much.

Tower 1, room 3411 from October 31